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Interviews

Added 10/01/04
MarcDe


JBM:
First off, it is a huge pleasure to be interviewing you, but instead of further ass kissing, let me start with some basic questions. People are often surprised by your age, how old are you and how long ago did you get started in this business?

MarcDe:
Its my pleasure to do the interview. I'm 26 years old. I got started in this biz in early 1997. Its hard to believe that its been almost 8 years now.

JBM:
What's your educational background? And do you feel that’s helped or hindered you in any way?

MarcDe:
I have a high school diploma and approx. 50 credit hours of completed college credits. I was attempting to major in business administration. The real life experience I've gained from performing in business far outweighs any education I would have received. However, I'm sure many situations I would have been more prepared for if I had gone all the way in college.

JBM:
I only ask this because i seem to remember you addressing it on the boards before, but were you wealthy before ARS? And if not, how did you deal with the amazing success of ARS and all the benefits that went with it? Did you start buying elephant man's bones or just took it in stride?

MarcDe:
I was no where near wealthy before ARS. I grew up from a middle class home being raised by a single Mother (however, my Father played a big role in my life). The success of ARS and the benefits of it came very easy to me. I lived very modestly for the first few years of success but have increased my lifestyle dramatically over the last couple of years. I wanted to make sure I was set for life and could maintain any lifestyle I created for myself. One of the biggest joys I've found from making money is being able to give it to those who are in need. Philanthropy is VERY important to me.

JBM:
What were some of the early problems you faced in this industry?

MarcDe:
This could be a very lengthy response but I'll keep it short. Creating a profitable yet competitive business model was probably the most challenging obstacle to overcome. Then once that model was created, generating the proper marketing buzz to get it to the masses.

JBM:
It seems from the minute ARS took off, you've been the target of a small group of jealous people, how have you dealt with that?

MarcDe:
I'm always fair in my business dealings. I think it would be very difficult to find someone who dislikes me on the merits of a bad business deal. The only reason I could possibly see animosity towards me would be envy, which never does anyone any good.

JBM:
You've made a fair bit of money, how do you keep yourself motivated everyday?

MarcDe:
At this point in the game for me, its like playing monopoly. Money is simply used as a measurement of my business success. The more I obtain, the higher the score. Now don't get me wrong, that is simply one of the tools I use to measure my BUSINESS, not my life!

JBM:
Are payouts too high? Is it difficult to come out with payouts that keep webmasters happy and don't drive you out of business?

MarcDe:
Payouts are very high, profit margins are shrinking everywhere, but I believe that also includes the affiliates getting paid 'so much'. I believe the money is being spread among more hands than before, thus making a smaller profit % for all parties involved.

JBM:
With the increasing usage of pop up blockers and Microsoft now trying to eliminate them, how has that affected your bottom line?

MarcDe:
Exit income which usually equates to approx 5% of our income has dropped significantly over the last 24 months and has cost a few points in overall profitability, which is significant. There are obviously ways around them, but it still hinders the performance of monetizing exiting traffic.

JBM:
There's been a lot of rumors about Ibill lately, since you do alot of processing with them, do you have any concerns? Have you started shifting more business away from them? Should people be concerned about Ibill?

MarcDe:
My single largest concern in this business is payment processing. Unfortunately there is not a single individual in this business that can change that front or make it more comfortable for anyone. All you can do is 'ride it and see'. That said, I believe iBill will make it out of this just fine. They have a lot of talented people and a lot of faithful clients that will help continue their years of processing and paying.

JBM:
What about credit card billing in general, are we heading for a day when paysites have people mail in cash?

MarcDe:
If that happens this business is in BIG trouble and I do not foresee it anytime soon.

JBM:
Exclusive content paysites vs. non-exclusive content sites, which retains members better?

MarcDe:
I believe both retain very similarly. Its more about the volume of GOOD quality content and how easily that content is accessed that helps retain customers.

JBM:
What, if anything, went wrong with ARSRI?

MarcDe:
ARSRI was no where near competitive. It was developed that and it was a tool to get us from the transition period of 6-7 months ago to where ARS is going. We had to make some drastic changes to protect our assets, we did that, and now we'll be back and be competitive as ever!

JBM:
So ARSRI was simply a transition from the old to the new? And if that was the case, can you tell us what was so wrong with the old? Was it simply not profitable anymore?

MarcDe:
ARSRI is considered a transition because a number of events that I expected to happen in this industry did not. Those assumptions were based upon policies being made by billing companies and events that were happening specific to ARS. Those assumptions did not come true and we've found ways to be competitive and profitable again in a model like what we helped shape. Over the past few years ARS has only spent its product development and innovation on the affiliate side of the business. With a transition to a new content partner we will use much of our innovative thinking on helping that content partner create profitable innovative products that offer different billing models and content delivery methods.

JBM:
I tried squeezing some information out of your employees about the new ARS but they all fear you so much they wouldn't say a thing. With the official launch on the 1st, what can you tell us about it?

MarcDe:
All the information has been divulged. ARS will consist of 42 paysites: 12 Reality, 10 Niche Video, and 20 Traditional Niche sites all ran by Storm Media of Gibraltar which is owned by my sister. This new content partner relationship will allow us to be more stable and more competitive for years to come.

The entire portfolio (outside of HSN which is a live amateur cam site paying $25 per sign up) will get a payout increase to $40 per sign up (NO MINIMUMS) and $35 console free or console controlled.

JBM:
Besides ARS, what other business ventures are you involved in?

MarcDe:
I'll simply list them:

DMA Food Group: 6 Restaurants / Bars
nXI: Hockey mask manufacturer
Downs Mfg: Custom Street Rod Manufacturer
Happy Puppy: Large commercial video game site
S2 Games: PC video game studio
I believe there are a few more, I just can't recall them :)

JBM:
Hows the video game industry treating you?

MarcDe:
Good :)

JBM:
How do you manage your time and keep from being overwelmed by everything you've got going on?

MarcDe:
Surround yourself with talented people that can help you manage business in their specific field of expertise and its a lot less difficult than it may seem :)

JBM:
What's an average day like for you, can you give us a rundown from waking up till you go to bed?

MarcDe:
Work, play video games, hang out with my family, play tennis / hockey :)

JBM:
I've seen the pictures so I know you own more than 1 car, how many do you currently own and what's your favorite one?

MarcDe:
I currently own 16 cars and my favorite is my new 2005 Cadillac STS

JBM:
Do you have any concerns about the new 2257 rules?

MarcDe:
Change is always difficult and a new 2257 rule will create a logistical and paperwork nightmare for all companies in our business. There is an obvious agenda with changing the 2257 rules and that is never a good sign, but if you do your job and stay within the guidelines (which will be a lot of work) than business should continue 'normally'.

JBM:
And to finish up, can you tell us why we should all be using ARS?

MarcDe:
Every industry is full of competition, repetition, and imitation. It is my belief that many of the programs you see today are programs creating affiliate driven benefits derived from our innovations. Rewards programs, high payout days, huge site portfolios, BYOT, ultra high levels of service and support. Now, just because many programs have used ARS as a benchmark to create their programs is just a minor reaons to use ARS. The fact that we've paid out 9 figures to our affiliates over the last 5 years, the fact that we've never missed a payment, and the fact that we've made 1000s of affiliates profitable should be motivation enough to use us.

Send traffic, see how we perform, and never spend another minute questioning who you've decided to partner with.


Please pass on any suggestions or comments to Nick.